Privacy Policy

PRIVACY POLICY

Effective date: April 27, 2026

This Privacy Policy explains how INFLUCHEAP CHILE SpA, RUT 77.820.145-3, located in Santiago, Metropolitan Region, Chile, collects, uses, stores, and protects personal information when users access or use the InfluCheap mobile application, website, and related digital services.

By using InfluCheap, you agree to the terms of this Privacy Policy.

1. Who we are

InfluCheap is operated by:

Company name: INFLUCHEAP CHILE SpA
Tax ID: 77.820.145-3
Address: Santiago, Metropolitan Region, Chile
Email: In********@***il.com
WhatsApp: +56 973310177

InfluCheap provides digital services related to social media platforms through an internal credit system called “Cheaps”.

2. Information we collect

We may collect the following types of information:

a. Account information

When you create an account, we may collect:

– Email address
– Display name or username
– User ID generated by our system
– Selected language
– Selected country
– Account creation date
– Account status

b. Order information

When you create an order, we may collect:

– Selected social media platform
– Selected service
– Quantity
– Username, profile, post link, music link, channel link, or other target link provided by you
– Order status
– Order date
– Order history
– Support messages related to the order

c. Cheaps and transaction information

We may collect and store:

– Current Cheaps balance
– Cheaps purchases
– Cheaps rewards
– Cheaps used for orders
– Discounts
– Reward history
– Internal transaction history

d. Technical information

We may collect technical information such as:

– Device type
– Operating system
– App version
– Approximate country or language settings
– Crash reports
– Performance data
– Security logs

e. Support information

If you contact us, we may collect:

– Your email address
– Your phone number if you contact us by WhatsApp
– Your message
– Order details related to your request
– Any information you voluntarily provide

3. How we use your information

We use your information to:

– Create and manage your account
– Process orders
– Manage your Cheaps balance
– Apply rewards and discounts
– Provide customer support
– Improve the app and services
– Prevent fraud, abuse, or unauthorized activity
– Comply with legal, tax, accounting, or security obligations
– Communicate important service updates

4. Legal basis for processing

We process personal information when it is necessary to:

– Provide the requested services
– Perform a contract with the user
– Comply with legal obligations
– Protect our legitimate business interests
– Prevent fraud or misuse
– Respond to user requests
– Improve the security and functionality of the app

5. Information you provide for social media services

To process an order, you may need to provide a username, profile link, publication link, music link, channel link, or similar identifier.

You must not provide passwords or private access credentials.

InfluCheap will never ask for your social media password.

You are responsible for ensuring that the information you provide is accurate and that the relevant profile, post, channel, or content is accessible when required for the service.

6. Third-party services

InfluCheap may use third-party services for:

– Authentication
– Database storage
– Payment processing
– App analytics
– Crash reporting
– Advertising
– Customer support
– Order processing

These third-party providers may process information according to their own privacy policies.

Examples may include Firebase, Google Play services, Google Play Billing, AdMob, Telegram, WhatsApp, email providers, or other technical providers used to operate the service.

7. Payments

If purchases are made through the mobile app, payment processing may be handled by Google Play Billing or another authorized payment provider.

InfluCheap does not directly store full credit card numbers or sensitive banking information inside the app.

Payment providers may collect and process payment data according to their own terms and privacy policies.

8. Advertising and rewards

If the app offers rewarded ads, users may choose to watch ads in exchange for Cheaps or other rewards.

Advertising providers may collect certain device, usage, or advertising data according to their own policies.

Rewards are only granted when the app receives confirmation that the required action has been completed.

9. Data storage and security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no digital system is completely secure. Users are responsible for keeping their login credentials safe and for using secure devices and networks.

10. Data retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

Some data may be retained for longer periods when necessary for:

– Legal compliance
– Tax or accounting obligations
– Fraud prevention
– Security
– Dispute resolution
– Customer support
– Protection of our rights

11. Account deletion

Users may request deletion of their account and associated personal data.

To request account deletion, visit:

https://influcheap.cl/app/delete-account

You may also contact us at:

In********@***il.com

Some information may be retained when necessary for legal, security, fraud prevention, tax, accounting, dispute resolution, or legitimate business purposes.

12. User rights

Depending on applicable law, users may have the right to:

– Access their personal information
– Request correction of inaccurate data
– Request deletion of their data
– Object to certain processing
– Request restriction of processing
– Request information about how their data is used
– Withdraw consent when processing is based on consent

To exercise these rights, contact us at:

In********@***il.com

13. Children

InfluCheap is not intended for children under the minimum legal age required to use digital services in their country.

Users must comply with the age requirements of the relevant social media platforms and app stores.

14. International users

InfluCheap may be accessed by users from different countries. By using the service, you understand that your information may be processed in Chile or in other countries where our service providers operate.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make important changes, we may notify users through the app, website, or other reasonable means.

The updated version will be published on this page with a new effective date.

16. Contact

If you have questions about this Privacy Policy or how your data is handled, contact us at:

INFLUCHEAP CHILE SpA
Email: In********@***il.com
WhatsApp: +56 973310177
Santiago, Metropolitan Region, Chile